Payment & Delivery
1. Payment options
1.1 For deliveries within the United States, we offer the following payment options, unless otherwise specified:
- Credit cards (Visa, MasterCard, American Express)
2.1 For deliveries within the United States your order will be shipped using USPS Ground Advantage.
2.2 In order for items to ship same day with Express Shipping, your order must be placed by 1pm on the date of order. Any order placed after 1pm will ship the next business day
2.3 Orders which are made with custom engraving will be delayed by five business days.
3. Delivery costs
3.1 For all orders shipping within the United States free shipping via USPS Ground Advantage is provided on all orders.
4. Delivery of Backordered Items:
4.1 How does the backorder process work?
If you happen to order a watch that is backordered, you'll be able to see the expected date that we'll be shipping the item to you below the "Add to Cart" button on the item page, under the item name during checkout, and in your order confirmation email that you receive. The item will ship once we are able to fulfill the order for you, so you can expect to have your order a few days after the given backorder date.
If you want to check on the backorder status, you can reach out to our customer champions via email or phone; if you have not heard anything from us, then you can assume the backorder date on your order confirmation is still in place.